{"id":456,"date":"2026-08-31T14:10:01","date_gmt":"2026-08-31T14:10:01","guid":{"rendered":"https:\/\/sonnext.co\/Home\/?page_id=456"},"modified":"2026-08-31T14:10:02","modified_gmt":"2026-08-31T14:10:02","slug":"support","status":"publish","type":"page","link":"https:\/\/sonnext.co\/Home\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f454-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"454\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/Home\/wp-json\/wp\/v2\/pages\/456#wpcf7-f454-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"454\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f454-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"sonnext-support-form\">\n\t<div id=\"support-instructions\">\n\t\t<div id=\"instructions-account-registration\"\n             class=\"support-instruction\">\n\t\t\t<p><strong>SonNext Mobile Account Registration<\/strong>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nTo request registration of your SonNext Mobile account,select \u201cAccount Registration,\u201d enter your<br \/>\nemail address in additional information box please provide your mobile phone number including<br \/>\ncountry code and your desired username (it is not guaranteed). As well please provide serial<br \/>\nnumbers of all of the SonNext devices to be assosiated with your account. You will receive your<br \/>\npassword via the SMS code on your provided mobile number.\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div id=\"instructions-account-deletion\"\n             class=\"support-instruction\">\n\t\t\t<p><strong>SonNext Mobile Account Deletion<\/strong>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\nTo request deletion of your SonNext Mobile account,select \u201cAccount Deletion,\u201d enter the email<br \/>\naddress associated with your account, and submit the form. Do not provide your password.<br \/>\nAfter identity verification, SonNext will delete your operator account and associated personal<br \/>\nprofile information. Treatment, clinical, security, and audit records may be retained where<br \/>\nrequired for legal, regulatory, safety, or fraud-prevention purposes. We will confirm the<br \/>\nrequest and explain any information that must be retained and its applicable retention period.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"support-field\">\n\t\t<p><label>Email Address <span>*<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"support-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E.g. john@doe.com\" value=\"\" type=\"email\" name=\"support-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"support-field\">\n\t\t<p><label>Request Type <span>*<\/span><\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"support-topic\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"support-topic\" aria-required=\"true\" aria-invalid=\"false\" name=\"support-topic\"><option value=\"\">Select a request type<\/option><option value=\"Technical Support\">Technical Support<\/option><option value=\"Device Problem\">Device Problem<\/option><option value=\"Account Registration\">Account Registration<\/option><option value=\"Account Deletion\">Account Deletion<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"support-field\">\n\t\t<p><label>Additional Information <span>*<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"support-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"500\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please describe how we can help\" name=\"support-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"support-submit\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send Request\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-456","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/pages\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":1,"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/pages\/456\/revisions"}],"predecessor-version":[{"id":457,"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/pages\/456\/revisions\/457"}],"wp:attachment":[{"href":"https:\/\/sonnext.co\/Home\/wp-json\/wp\/v2\/media?parent=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}